5/20/2003 Edited byPETech Staff 2003 Customer Service Innovation Award Cherokee International has been named the recipient of Frost & Sullivan’s 2003 Customer Service Innovation Award for the switchmode power supply industry. By following a client-focused approach that includes high levels of customer contact and conferencing with worldwide manufacturing facilities, Cherokee has halved the time it takes to create a prototype design for its clients, thus reducing their time to market. It is this cost-effective yet high level of service that attracted the attention of growth consulting company, Frost & Sullivan.
Frost & Sullivan presents its Customer Service Innovation Award each year to the company best demonstrating excellence in customer service innovation within its industry. The recipient company has developed and implemented customer care systems that set unprecedented standards for customer interaction, timely response, and attention to end-user needs.
For more information, visit www.frost.com.